Rent and Service Charge Officer
London Bridge | Permanent | Circa £40k per annum
We are currently partnering with a well-established, resident-managed housing organisation in South London to recruit a Rent and Service Charge Officer.
This is an excellent opportunity for a financially capable and analytical individual to join a close-knit Finance team, supporting the accurate management of rental income, financial reconciliations and service charge processes.
We are particularly interested in candidates with strong Excel skills, a good understanding of financial processes and the confidence to work independently, take ownership of their workload and demonstrate a proactive approach.
Importantly, you do not need previous experience within the housing sector. We welcome applications from candidates with transferable experience in finance, accounts, income management, credit control or a similar financial environment.
The Role
Reporting to the Management Accountant, you will play an important role in supporting the organisation's rent accounting, income management and service charge functions.
Key responsibilities will include:
Processing rent payments, tenant charges and other financial transactions.
Carrying out financial reconciliations, investigating discrepancies and ensuring records are accurate.
Monitoring rental income, payment allocations and outstanding balances.
Supporting rent adjustments, Housing Benefit and Universal Credit transactions.
Assisting with service charge calculations, cost allocations and the preparation of estimated and actual service charge statements.
Producing financial reports, income summaries and management information.
Supporting internal and external audit processes.
Working closely with colleagues across Finance and Housing to resolve financial queries and maintain accurate records.About You
We are looking for someone who is proactive, organised and confident working with financial information. You should be comfortable managing your own workload, working to deadlines and taking initiative without requiring constant supervision.
Ideally, you will have:
Previous experience in a finance-related role, such as Finance Officer, Accounts Assistant, Assistant Accountant, Credit Controller or similar.
Strong Excel skills, including experience using formulas, Pivot Tables, VLOOKUP/XLOOKUP and spreadsheets for reconciliations and reporting.
Experience carrying out financial reconciliations and investigating discrepancies.
A good understanding of financial transactions, account management and maintaining accurate financial records.
Strong numerical and analytical skills, with excellent attention to detail.
The ability to work independently, prioritise tasks and take a proactive approach to problem-solving.
Good communication skills and the confidence to liaise with colleagues and stakeholders.Experience with rent accounting, income management or service charges would be advantageous but is not essential.
About the Organisation
The organisation is one of Southwark's largest resident-managed housing providers, managing approximately 1,550 homes across Borough and Bermondsey, between London Bridge and Tower Bridge.
Working in partnership with the Council, the organisation delivers a comprehensive range of housing services while giving local residents a meaningful voice in how their homes and communities are managed.
With a strong focus on service delivery, financial responsibility and resident engagement, this is an opportunity to join an organisation where your contribution can make a tangible difference.
Interested?
If you have a strong finance background, excellent Excel skills and are looking for your next permanent opportunity, we would love to hear from you.
Please apply with your up-to-date CV, outlining your relevant experience and availability.
Interviews are expected to take place w/c 7th December
