SERVICE ADVISOR
SALISBURY | £29,500 BASIC | £33,000 OTE | 42.5-HOUR WORKING WEEK
Are you an experienced Service Advisor looking for your next opportunity within the automotive industry? We are recruiting for a customer-focused Service Advisor to join an established dealership in Salisbury.
This is a fantastic opportunity for someone who enjoys working in a fast-paced environment, building strong customer relationships and delivering an excellent customer experience.
THE OPPORTUNITY
As a Service Advisor, you will be the key point of contact between customers and the workshop, ensuring a smooth and efficient service experience from vehicle check-in through to collection.
You'll be responsible for understanding customer requirements, providing clear updates and ensuring all work is completed to a high standard.
THE PACKAGE
THE ROLE
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Welcoming customers and handling service enquiries.
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Booking vehicles into the workshop.
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Preparing job cards and accurately recording customer requirements.
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Liaising with technicians and workshop colleagues.
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Providing customers with regular updates on vehicle progress.
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Discussing additional work and obtaining customer authorisation.
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Ensuring vehicles are ready for collection and invoices are explained.
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Delivering excellent customer service throughout the process.
THE IDEAL CANDIDATE
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Previous experience as a Service Advisor within the automotive industry.
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Excellent communication and customer service skills.
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Strong organisational and administrative abilities.
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Confident working in a busy dealership environment.
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Good attention to detail and the ability to multitask.
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A professional and customer-focused approach.
INTERESTED?
If you're an experienced Service Advisor looking for a new opportunity in Salisbury, we'd love to hear from you!
Apply today or contact Pembrook Resourcing for a confidential discussion
