About the role
We have an excellent opportunity available for a motivated Preparation Controller to join our team at Sytner BMW & MINI Luton.
As a Sytner Preparation Controller, you will play a vital role in ensuring our vehicles are prepared to the highest standards and delivered on time. You will be responsible for managing the vehicle preparation process from arrival through to handover readiness, coordinating between internal departments and external suppliers to ensure all work is completed efficiently and within agreed timescales.
You will monitor vehicle progress, manage workshop capacity, organise preparation schedules, and ensure all relevant documentation and systems are updated accurately. Working closely with Sales, Service, Parts, Bodyshop and external contractors, you will help maintain excellent vehicle availability and presentation standards.
This is a fast-paced and demanding role that requires excellent organisation, attention to detail and prioritise multiple tasks while maintaining clear communication with all stakeholders.
Sytner Preparation Controllers work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service.
About you
Previous experience in automotive role is essential, we want applications from individuals with a willingness to learn and progress. Training is provided through our dedicated in-house Learning & Development team and outstanding manufacturer courses run by BMW & MINI to support your career.
Ideally, you will have excellent organisational and administrative skills along with good attention to detail. Have ability to work effectively under pressure in a very busy and demanding environment. A proactive and solutions-focused approach. Good IT skills and working knowledge of Kerridge or any other Automotive DMS system would be essential. Ability to coordinate multiple stakeholders and deadlines simultaneously.
Why Sytner?
Sytner Group are delighted to provide an industry-leading benefits package.
We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential.
Enhanced Holiday Entitlement – 33 days inc. bank holidays
Industry-leading Maternity, Paternity and Adoption Pay
Career Development
Recognition of Long Service every 5 years
Discounted Car Schemes
High Street Discounts
Discounted Gym memberships
Cycle to work scheme
One day a year paid voluntary / community work
At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential.
As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please
