The Transport Planner is responsible for planning, optimizing and managing delivery routes to ensure that vehicles and drivers operate efficiently, safely and cost-effectively. The role focuses on reducing mileage, fuel consumption, transport costs and delivery times while maintaining high levels of customer service and meeting delivery schedules.
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Route Planning and Optimization
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Plan and optimise daily delivery routes on regular basis.
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Allocate new customer deliveries to suitable routes based on capacity, location and customer delivery requirements.
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Use fleet management software (Samsara) to plan allocation of new customers, new routes to respective depots/sites.
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Update and maintain fleet management software (Samsara) on regular basis with vehicle registrations against their corresponding route IDs.
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Update fleet management software (Samsara) on a daily basis with route and sequence changes.
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Update and maintain Warehouse Management System (WMS) on a regular basis with all customer accounts with their correct route IDs and sequences.
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Update Warehouse Management System (WMS) on a daily basis with route and sequence changes.
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Review and adjust routes periodically for every depot/site to accommodate growth and to identify inefficiencies in the routes.
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Communicate/Respond to customer services team with delivery delays, route disruptions and other logistical issues and provide necessary solutions.
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Bookings and Special deliveries
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Liaise with Booking teams to arrange deliveries and collections for special category of customers (Wholesalers/Specials Customers/Syri Customers/Supplier collections).
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Liaise with depot supervisors and arrange special transport and provide updated information to depots about bulk deliveries for specific customers.
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Liaise with booking team to re-arrange any failed deliveries.
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Provide proof of deliveries/temperature logs upon request to customers and relevant stake holders.
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Reporting and Administration
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Prepare daily, weekly and monthly transport performance reports to correspond business KPIs.
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Maintain accurate route plans, delivery records and logistics data.
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Support transport planning projects and business improvement activities.
Essential Skills & Qualifications
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Strong organisational and time-management skills.
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Excellent geographical knowledge and route-planning ability.
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Good analytical and problem-solving skills.
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Ability to work under pressure and meet tight deadlines.
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Strong communication and teamwork skills.
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Good knowledge of transport operations, vehicle capacity and delivery scheduling.
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Competent in Microsoft Excel and data reporting
