Technical Support Officer

CV-Library • Other • 1w ago

Environmental Health Technical Support Officer

Part-Time | 21.5 Hours per Week Initial Contract Opportunity

A local authority in the South East is seeking an experienced Environmental Health Technical Support Officer to join their Regulatory Services team on a part-time basis.

This is an excellent opportunity for someone with experience within Environmental Health, Licensing, Public Protection or Regulatory Services who is looking for a varied role supporting frontline regulatory teams.

Key Responsibilities

Acting as the first point of contact for public enquiries via phone, email and face-to-face contact.
Logging and allocating Environmental Health service requests and complaints.
Supporting Environmental Health Practitioners with investigations, inspections and case management.
Maintaining accurate records using council databases and document management systems.
Processing a range of licensing applications and consultations.
Preparing correspondence, notices and documentation.
Supporting food safety, health & safety and licensing functions across the service.

Experience Required

Previous experience within a Local Authority Environmental Health, Licensing, Regulatory Services or Public Protection team.
Strong administration and customer service skills.
Experience handling service requests, complaints or case management systems.
Confident communicating with members of the public and internal stakeholders.
Experience processing licensing applications would be highly advantageous.
Knowledge of Environmental Health, Food Safety or Licensing services is desirable.