Job Title: Customer Service Advisor - Full Time / Part Time available
Location: Warwick
Contract Type: Permanent - £26,576
Are you ready to embark on an exciting journey in the world of finance and insurance? Our client, a prestigious financial institution, is seeking an enthusiastic and dedicated Customer Service Advisor to join their vibrant team in Warwick/ Leamington Spa . If you have a passion for helping customers and want to make a real difference, this opportunity is for you!
Why Choose Our Client?
At this esteemed organisation, exceptional service is at the heart of everything they do. Their commitment to excellence is matched only by their dedication to fostering a supportive and dynamic work environment. This is a team that values people just as much as numbers!
Key Details:
Position: Customer Service Advisor
Contract Type: Permanent
Location: Warwick
Working Pattern: In Office: Monday - Thursday; Hybrid: Friday
What You'll Do:
As a Customer Service Advisor, your role will be pivotal in ensuring clients receive outstanding service. Your responsibilities will include:
Engaging with customers via phone, email, and chat to provide expert advice and support.
Resolving queries and issues with professionalism and a friendly demeanour.
Building strong relationships with clients to better understand their needs.
Collaborating with team members to improve processes and enhance the customer experience.
Keeping up-to-date with products and services to provide accurate information.
What's the Ideal Candidate Like?
Our client is looking for someone who is:
Customer-focused: You genuinely enjoy helping people and thrive in a fast-paced environment.
Communicative: Excellent verbal and written communication skills are a must for ensuring clarity with customers.
Experienced: Previous call centre or inbound call experience is desirable.
Problem-solver: You think on your feet and find solutions quickly, turning challenges into opportunities.
Team player: You work well with others and contribute positively to a team atmosphere.
Adaptable: Embracing change and eager to learn new things in the evolving financial landscape is essential.
What's In It For You?
Competitive salary and benefits package.
Opportunities for professional development and growth within the company.
A friendly and supportive team culture.
A modern office environment located in a prime location.
Regular team-building activities and events.
Excited to Apply?
If you're ready to take the next step in your career and be part of a company that truly values its employees, don't miss out on this opportunity!
Apply today and let's create a brighter future together!
Adecco is a disability-confident employer. It is important to our client that the recruitment process is inclusive and accessible to candidates of all backgrounds and abilities. Adecco is committed to building a supportive environment for all applicants, and reasonable adjustments can be made at any stage of the recruitment process. If you require support, please let the recruitment agency know.
Your next exciting challenge awaits - apply now!
Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website
