Enjoy working with websites but also like the variety of a busy office environment?
Perhaps you're currently working in office administration but have developed strong WordPress and digital skills. Or maybe you're involved in website management and would welcome a more varied role where you can combine your technical knowledge with customer interaction and day-to-day business operations.
We're recruiting for an established and growing Bournemouth business looking for someone to play an important role in both its office operations and online presence.
This is an opportunity to join a friendly, supportive team where you'll have plenty of variety, the chance to use your initiative and the opportunity to contribute to an exciting new e-commerce project.
What makes this opportunity interesting?
Rather than spending every day doing the same tasks, you'll enjoy a genuine mix of responsibilities.
Approximately half your time will be spent managing website content, supporting digital improvements and helping develop the company's online presence. The other half will involve customer service, bookings and general office administration.
You'll also have the opportunity to get involved in the development and launch of a new Shopify e-commerce website, helping shape its content and supporting its ongoing management.
With a salary of up to £35,000, Monday–Friday working hours and opportunities to develop your skills, this could be an excellent next step for someone looking for a varied and rewarding position.
What will you be doing?
Website & Digital Responsibilities
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Managing and updating existing WordPress websites.
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Uploading and editing website content, images, blogs and landing pages.
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Carrying out basic SEO improvements to help improve website visibility.
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Ensuring website information is accurate, engaging and up to date.
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Assisting with routine website troubleshooting and technical issues.
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Supporting the development and launch of a new Shopify e-commerce website.
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Helping upload and maintain product descriptions, images and other e-commerce content.
Office Administration & Customer Service
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Answering incoming telephone enquiries and managing customer bookings.
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Responding to emails and providing a professional customer experience.
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Maintaining customer records, spreadsheets and internal systems.
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Liaising with customers, suppliers and colleagues.
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Supporting the wider office team with day-to-day administration.
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Assisting with basic IT troubleshooting, including email account setup and common technical issues.
What are we looking for?
We're particularly interested in someone who combines strong administration and customer service skills with practical website experience.
Essential:
Previous hands-on experience using WordPress to manage and update websites.
A practical understanding of SEO and basic website optimisation.
Confidence troubleshooting everyday IT, email and website issues.
Previous experience in office administration.
Strong customer service and communication skills.
Good working knowledge of Microsoft Office, including Outlook, Word and Excel.
Excellent organisation skills and the ability to manage competing priorities.
A professional telephone manner and a proactive, flexible approach.
Desirable:
Experience using Shopify or another e-commerce platform.
Experience uploading and managing online product listings.
Basic HTML knowledge.
Experience creating or editing website landing pages.
You don't need to be a web developer or an advanced IT engineer. What's important is that you're confident using technology, comfortable managing website content and equally happy being involved in the day-to-day running of a busy office.
What's on offer?
£28,000–£35,000 salary, depending on experience.
Monday–Friday working hours with no weekends.
Company pension.
Friendly and supportive working environment.
Ongoing training and progression opportunities.
The opportunity to contribute to a growing business and its new e-commerce project.
A varied position where your ideas and contribution can make a genuine difference.
Interested?
If you have WordPress experience, enjoy working with people and would welcome a role combining website management with office administration, we'd love to hear from you.
Apply today with your CV to find out more about this opportunity
