Hire Controller - Modular - Stockton on Tees
Ready to take ownership of a busy hire desk and play a key role in a growing business?
We're recruiting for a Hire Controller to join a successful company operating within the modular buildings and site accommodation sector. This is a fantastic opportunity for someone who thrives in a fast-paced environment, enjoys building customer relationships, and takes pride in delivering an outstanding service.
The Role
As Hire Controller, you'll be at the heart of the operation, managing the hire process from enquiry through to off-hire. You'll work closely with customers, suppliers, and internal teams to ensure projects run smoothly, equipment is available when needed, and customers receive a first-class experience every time.
What You'll Be Doing
Managing the full hire lifecycle from enquiry to off-hire
Coordinating deliveries, collections, and customer requirements
Maximising fleet utilisation and product availability
Building strong relationships with new and existing customers
Providing exceptional customer service and resolving queries quickly
Working closely with operations and support teams to ensure seamless service delivery
Maintaining accurate hire records, contracts, and invoicing
Identifying opportunities to increase hire revenue and grow customer accounts
What We're Looking For
Previous experience in a hire, plant, tool hire, modular, construction, accommodation, or related industry
Strong organisational and administrative skills
Excellent communication and relationship-building abilities
A proactive, customer-first attitude
Ability to prioritise and manage multiple tasks effectively
Commercial awareness and a drive to contribute to business growth
A positive approach with a natural problem-solving mindset
What's In It For You?
✅ Competitive salary
✅ Enhanced pension scheme
✅ 25 days holiday plus bank holidays, increasing with service
✅ Buy & Sell Holiday Scheme
✅ Health Cash Plan and Life Assurance (following probation)
✅ Employee Assistance Programme
✅ Cycle to Work and Technology Schemes
✅ Ongoing training and genuine career progression opportunities
Interested?
If you're looking for a role where you can make an impact, build long-term customer relationships, and develop your career within a growing business, we'd love to hear from you.
Apply today to find out more about this exciting Hire Controller opportunity
