Our client is looking for a Customer Service Advisor to join their team and play a key role in delivering an exceptional experience to customers across their global markets.
This is an excellent opportunity for an organised and customer-focused individual who enjoys building positive relationships, solving problems and working collaboratively in a fast-paced environment.
Customer Service Advisor
Permanent
Salary is DOE
Monday– Thursday 8:45am-5:00pm Friday 8:45am-16:30pm (39 hour week) – Hybrid Working
Kingsbury, Greater London
Customer Service Advisor
Job Description
Acting as a first point of contact for customers and supporting the smooth processing of orders.
Processing customer orders accurately and ensuring all relevant specifications and information are correctly entered onto the system.
Contacting customers where clarification is required and resolving queries relating to orders, products or services
Assisting with general administrative activities, ensuring documentation and records are maintained accurately and are readily available when required.
Customer Service Advisor
Essential Experience/Skills/Qualifications
1–2 years' previous customer service experience, preferably within a commercial, technical or manufacturing environment.
Strong communication and interpersonal skills.
Excellent attention to detail, particularly when processing customer orders and specifications.
Customer Service Advisor
Company Benefits
Pension contribution (via salary sacrifice) from: Up to 8% employee + employer 10.5%
Life Assurance (3x annual salary)
Business travel insurance
Option to join Private Healthcare Scheme after 3 months
Cycle scheme, Home and Tech, Discounts on retail platforms
Electric Car scheme (salary sacrifice)
YuLife Employee Benefits and Wellbeing app
Learning and development opportunities
25 days + BH holidays
If you feel you’re a good fit for this position, please click ‘apply
