School Receptionist - Secondary School
Location: Redbridge, East London
Start Date: November 2026 / To Be Agreed
Contract: Full-time, Term-time
Salary: Dependent on experience
Are you an organised, professional and conscientious School Receptionist with excellent administration skills and experience using school management information systems?
We are working with a secondary school in Redbridge that is seeking a reliable, proactive and experienced School Receptionist to join their administration team.
This is an excellent opportunity for someone with previous school reception or administration experience who enjoys working in a busy environment, managing competing priorities and providing a professional first point of contact for students, parents, staff and visitors.
The successful candidate will play an important role in ensuring the smooth running of the school's reception and administrative services, maintaining accurate records and using school databases such as SIMS, Arbor or Bromcom to manage student information.
The Role
Managing the school reception and providing a professional first point of contact for students, parents, visitors and external agencies
Answering telephone calls, responding to emails and directing enquiries to the appropriate staff members
Welcoming visitors and ensuring all safeguarding and visitor procedures are followed
Maintaining accurate student records using school Management Information Systems (MIS)
Updating student attendance, contact details and other relevant information
Supporting the administration of student admissions, transfers and general school records
Managing incoming and outgoing correspondence
Providing general administrative assistance to teaching staff, pastoral teams and senior leaders
Preparing letters, documents, reports and other administrative materials
Coordinating appointments, meetings and visitor arrangements
Handling confidential student and staff information in accordance with UK GDPR
Assisting with first aid administration and contacting parents when required, in line with school procedures and training
Maintaining an organised, efficient and welcoming reception environment
Working cooperatively with the wider school administration team
The Ideal Candidate
Previous experience working as a School Receptionist, School Administrator or in a similar administrative role
Experience using school databases such as SIMS, Arbor or Bromcom is highly desirable
Confident updating and maintaining student records, attendance information and contact details
Excellent communication, telephone and customer service skills
Strong organisational abilities with a conscientious and methodical approach
Confident using Microsoft Office, including Word, Excel and Outlook
A professional and approachable manner when dealing with students, parents, visitors and staff
A strong relationship builder who can communicate effectively with a wide range of people
Able to manage a busy reception area and prioritise competing tasks
Accurate data entry skills and a high standard of written communication
Calm, reliable and able to handle sensitive situations with discretion
Good understanding of safeguarding, confidentiality and data protection responsibilities
Able to work independently and cooperatively with colleagues
Committed to maintaining high standards of school administration
Qualifications and Experience
GCSE English and Maths at Grade 4/C or above, or equivalent qualifications, are desirable
A Level 2 or Level 3 qualification in Business Administration, Customer Service or Office Administration would be advantageous
Previous experience in a school office or educational setting is highly desirable
Practical experience using SIMS, Arbor, Bromcom or another school MIS is highly desirable
Good working knowledge of Microsoft Office applications
Training or knowledge of safeguarding and data protection procedures would be advantageous
First Aid at Work or Emergency First Aid qualifications would be beneficial but are not essential
Why Apply?
Join a welcoming and established secondary school in Redbridge
Secure a full-time, term-time position
Work within an experienced school administration team
Utilise your existing reception, administration and school database skills
Develop your experience using school management information systems
Gain further experience in school administration and student services
Become part of a positive and cooperative school environment
Play an important role in the daily running of the school
Build professional relationships with students, parents, staff and external visitors
Make a valuable contribution to the school's administrative operations
If you are an experienced, organised and professional School Receptionist with strong administration skills and knowledge of school databases, take the next step in your education career.
Apply today to find out more about this full-time School Receptionist opportunity in Redbridge.
Please note: Previous experience working in a school environment and knowledge of school management information systems will be highly regarded
