Air & Ocean Freight Operator
Freight Forwarding | Leeds
Up to £35,000 DOE | Office-Based
We are currently working with an independent freight forwarding business based in Leeds, looking to recruit an experienced Air & Ocean Freight Operator to join their team.
This is a hands-on operational role managing Air and Ocean Freight shipments from booking through to final delivery, with a particular focus on Air Imports. You'll work closely with the existing operations team, taking ownership of shipments, supporting day-to-day operations and contributing to the continued development of the department.
The role will involve:
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Managing Air and Ocean Import and Export shipments from booking through to final delivery
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Coordinating Air Imports as a priority, alongside Ocean Imports and wider export operations
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Liaising with customers, overseas agents, shipping lines, airlines and transport providers
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Preparing and processing freight documentation and coordinating customs requirements
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Arranging collections and deliveries, monitoring shipments and resolving operational issues
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Providing customers with regular updates and handling shipment enquiries
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Maintaining accurate shipment records, monitoring costs and handling shipment invoicing
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Supporting freight pricing and wider operational and commercial activities
What they're looking for:
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Previous hands-on freight forwarding experience, ideally across Air and Ocean Freight
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Air Import operational experience particularly desirable, alongside Ocean Imports
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Knowledge of freight documentation and end-to-end shipment coordination
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Air and Ocean Export experience would be advantageous
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Customs knowledge, including CDS and Incoterms, would be beneficial
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Good commercial awareness and attention to costs and profitability
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Strong organisational, communication and customer service skills
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Comfortable managing multiple shipments and working within a small team
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Experience using MultiFreight would be advantageous but isn't essential
Additional information:
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Salary: Up to £35,000 depending on experience
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Location: Leeds
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Hours: Monday–Friday, 9:00am–5:00pm
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Working arrangements: Office-based
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Company: Small, independent freight forwarding business
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Development: Opportunity to broaden experience across Air and Ocean Freight, customs procedures, pricing and commercial operations
This is a great opportunity for an experienced freight forwarding professional looking to take ownership of shipments, broaden their operational experience and contribute to the development of a growing freight forwarding department