Operations Administrator – Salford
Monday to Fri, Full Time (Hybrid working)
Up to £28,000 DOE + competitive benefit package
Our well-established client is seeking an Operations Administrator to support the smooth day-to-day running of the firm, working closely with colleagues across the office to ensure efficient operations and effective administrative support.
Key responsibilities as Operations Administrator
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Manage the email inbox, respond to routine enquiries, handle correspondence and flag important emails or outstanding actions.
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Coordinate internal and external meetings, including room bookings, attendee arrangements, travel and accommodation.
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Prepare, scan and distribute correspondence, draft client letters and transcribe dictation as required.
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Act as a first point of contact for client enquiries, handling telephone calls, greeting visitors and keeping the Partner updated on progress.
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Support client billing and financial administration, including raising invoices and credit notes, chasing outstanding fees, issuing statements and processing cheque payments.
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Complete new client onboarding procedures, collect identification documents and prepare engagement letters.
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Process Partner expenses, distribute deadlines reports and investigate any discrepancies.
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Support ad hoc administrative projects and assist with improving team processes and efficiency.
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Maintain confidentiality and comply with company policies, procedures, health and safety requirements and equality standards.
Essentials as Operations Administrator:
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Knowledge of Microsoft Office, including Word, Excel and PowerPoint.
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Understanding of the importance of customer service in developing and retaining business.
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Ability to build and maintain professional relationships.
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Strong organisational skills with the ability to prioritise workloads and manage competing deadlines effectively.
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Excellent attention to detail and a high degree of accuracy.
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Ability to monitor workloads, resolve issues and maintain appropriate levels of communication.
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Effective time management and the ability to use resources efficiently.
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A positive, professional and adaptable approach, with strong emotional intelligence and the ability to respond effectively to changing priorities and situations.
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A reliable and proactive attitude with the ability to work independently and demonstrate flexibility and resilience.
Interested in this role as Operations Administrator? Please apply now!
Please note that due to the high volume of applications we receive, only those successfully shortlisted for the role will be personally contacted
