Sales Administrator & Order Processor
Braintree, Essex
Full Time, Permanent
£26,000 - £28,000 per annum
Temp All Staffing Ltd are recruiting for an Office Administrator on behalf of a reputable client. Our client is a leading UK supplier of specialised mechanical components and engineering solutions, providing high-quality equipment, expert technical support, and outstanding customer service nationwide. Due to continued business growth, they are looking to expand their close-knit administration team at their Braintree office. Full training and ongoing support will be provided.
The Role
As Office Administrator, you will support the day-to-day running of the office and help maintain a professional environment. Working closely with the Sales, Technical, and Operations teams, you will keep office systems running efficiently while building strong relationships with customers and suppliers. This is a varied role ideal for someone who takes pride in being organised and values teamwork.
Key Responsibilities
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Process orders: Input customer orders accurately into company systems.
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Prepare documents: Draft quotations and basic sales documentation.
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Manage calls: Answer incoming telephone enquiries and direct callers.
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Handle emails: Respond to customer queries professionally and promptly.
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Support teams: Provide administrative backing to Sales and Technical departments.
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Maintain files: Organise customer records and physical/digital filing systems.
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Liaise externally: Communicate with suppliers and customers regarding deliveries.
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Assist administration: Help with scheduling, documentation, and operational tasks.
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Keep standards: Ensure a welcoming, clean, and organised workplace.
Essential:
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Experience: Prior background in office administration or customer service.
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Communication: Excellent written and verbal communication capabilities.
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IT Skills: Strong knowledge of Microsoft Office (Outlook, Word, Excel).
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Organisation: Ability to prioritise workloads and manage multiple tasks.
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Attitude: A positive, reliable approach with a willingness to learn.
Training & Benefits
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Financial: Competitive annual salary and company pension scheme.
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Time off: 25 days annual leave plus statutory bank holidays.
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Perks: Free on-site parking and structured training development.
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Progression: Opportunities to grow within an expanding, established business
