We are looking for a highly organised Logistics Administrator to join a busy logistics team, providing administrative and operational support across national and e-commerce orders.
This role will involve processing purchase orders and sales orders, coordinating deliveries, maintaining accurate records and ensuring customer requirements are met. You will work closely with internal departments, warehouses and external logistics providers to keep orders moving efficiently and resolve any issues that arise.
The ideal candidate will have strong administrative skills, excellent attention to detail and the ability to manage competing priorities in a fast-paced environment.
Key Responsibilities
Coordinate the processing and fulfilment of customer purchase orders, ensuring accurate data entry, delivery scheduling and compliance with customer requirements
Process national and e-commerce sales orders, including stock transfers and delivery arrangements across internal and external warehouses
Prepare accurate labelling and delivery documentation in line with customer specifications
Maintain and update open order records, providing clear updates on pending deliveries and order status
Assist with investigating delivery discrepancies, shortages and customer chargebacks, preparing supporting documentation to help resolve disputes
Review customer delivery requirements and procedures to ensure orders are processed in line with agreed standards
Liaise closely with Sales, Logistics, warehouse teams and external carriers to ensure accurate and timely fulfilment
Identify and record delivery or compliance issues, supporting investigations and corrective actions
Provide cover for other members of the Logistics team during busy periods or staff absences
Maintain accurate records and contribute to an organised and efficient working environment
Assist with additional administrative and logistics tasks as required
Support continuous improvement initiatives to maintain high service standards
Skills & Experience
Previous experience in an administrative or coordination role
Excellent attention to detail and a strong commitment to accuracy
Strong organisational skills, with the ability to manage multiple tasks and meet tight deadlines
Good written and verbal communication skills, with the confidence to liaise with different departments and external contacts
Strong numeracy skills and confidence working with data and documentation
Proficiency in Microsoft Office, particularly Excel and Outlook
Ability to work effectively under pressure in a fast-paced environment
A proactive approach to planning, problem-solving and managing changing priorities
Ability to interpret customer requirements and translate them into practical arrangements
A collaborative approach, with the ability to work effectively as part of a team
Previous experience using SAP or a similar ERP system would be advantageous
Experience within a busy logistics, warehouse or distribution environment would be beneficial
What’s On Offer
Opportunity to join an established logistics team
Varied role combining administration, order processing and delivery coordination
Exposure to national and e-commerce logistics operations
Opportunity to develop logistics and systems experience
How to Apply
If you have strong administrative skills and enjoy working in a busy logistics environment, please apply today with your CV or contact our team for more information.
If you know someone suitable for this role, share the word and through our referral scheme receive up to £250! for full details on all Permanent, Temporary and Contract career opportunities we are actively seeking candidates for. Recruiting on the basis of Talent, we are committed to supporting and promoting diversity in the workplace and consider all applications. Any salary advertised is for search purposes only. If you have not heard from us within 7 days you will have not been successful on this occasion, however, we would welcome your application for alternative vacancies
