A well-established HVAC and Building Services company is seeking an Electrical Service Administrator to join their team on a full-time, permanent basis.
The successful candidate will play a key role in the day-to-day coordination of electrical works, ensuring jobs are scheduled efficiently, contractors are kept informed and customers receive excellent service.
Responsibilities
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Planning, scheduling and coordinating electrical works for contractors.
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Using internal systems to manage jobs, update records and monitor progress.
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Handling incoming calls, emails and customer enquiries professionally.
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Liaising with contractors, customers and internal teams to ensure smooth operations.
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Managing appointments and ensuring works are completed within agreed timescales.
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Carrying out general administrative duties and maintaining accurate records.
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Resolving scheduling issues and responding to changes efficiently.
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Providing excellent customer service at all times.
Requirements
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Previous experience in an administrative or coordination role.
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Excellent communication and customer service skills.
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Strong organisational skills with the ability to prioritise workloads.
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Confident using computers and administrative systems.
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Ability to work well under pressure in a fast-paced environment.
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A positive, professional attitude with excellent attention to detail.
What's on Offer:
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30 days annual leave, including Bank Holidays.
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Company pension scheme.
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Ongoing training and continuous professional development.
This is a permanent position, and Coleman James are acting as an Employment Agency