Customer Delivery Assistant
Severn Beach
£12.81 per hour
7am starts
Job Purpose
As a Customer Delivery Assistant, you will support Delivery and Installation Drivers in providing a professional and efficient home delivery service. You will play a key role in ensuring customers receive their products safely, on time, and with exceptional customer service.
Key Responsibilities
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Assist with the delivery, installation and demonstration of products including white goods, televisions and cookers.
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Provide excellent customer service, keeping customers informed throughout the delivery process.
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Use handheld devices to accurately complete deliveries and obtain customer signatures.
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Communicate effectively with the transport team regarding delivery updates or issues.
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Handle products safely and follow all manual handling and health & safety procedures.
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Secure and manage vehicle loads using appropriate equipment.
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Work collaboratively with colleagues to ensure customer and business needs are met.
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Maintain professional standards and represent the company positively at all times.
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Complete any required training and keep knowledge up to date.
Skills & Experience
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Strong customer service and communication skills.
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Ability to work independently and as part of a team.
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Good problem-solving skills and ability to remain calm under pressure.
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Understanding of safe manual handling and health & safety practices.
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Reliable, flexible and professional approach to work.
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Will need to be fit as there is heavy lifting involved.
Please apply with your CV via the apply button
