I am currently recruiting a Receptionist/Office Administrator role for a local engineering business. There is career progression within this role for the future.
Duties
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Answer customer enquiry emails/phone calls and redirect as necessary
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Maintain and update service record spreadsheets
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Update Flowlens enquiries and assign to appropriate personnel
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Assist Service Administrator with paperwork and reminder emails where required
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Maintain customer relations ensuring polite and professional standards via email and on the phone
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Book lodgings for field service engineers
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Generate RAMS for service and installation using the company H&S portal
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Send weekly service email reminders to customers
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Document filing
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Work both within a team and individually to fulfil daily activities in a professional and timely manner
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Coordinate with the Service Manager to ensure Handfed paperwork is completed in time for dispatch
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Ensure customer documents are filed appropriately and in accordance with government legislation
The salary for this role is up to £30,000.
Hours are 8am - 5pm Monday to Friday
