Learning and Engagement Coordinator
Location: Stoke
Salary: £27,475.50 per annum
Job title: Learning & Engagement Coordinator
About the role – We are looking for a creative, enthusiastic and person centred learning & engagement coordinator to develop and deliver meaningful learning, activity and community opportunities for the service users.
This is a hands on role for someone who enjoys building genuine relationships discovering what people are interested in and helping them recognise and develop their strengths, abilities and potential.
You will work closely with service users to understand their individual interests, hobbies, aspirations and goals and use this information to create opportunities that promote choice, independence, confidence, learning, social inclusion, and community participation.
The successful candidate will be approachable, enthusiastic and creative, with the ability to think differently and develop activities and opportunities that are meaningful to the individuals we support. You will need to be comfortable taking the initiative, adapting plans when circumstances change and finding new and imaginative ways to engage people.
Key responsibilities –
Person centre engagement – build positive, respectful, and trusting relationships with service users. Spend time getting to know each individual, including their interests, hobbies, strengths, abilities, communication preferences, and aspirations. Identify opportunities for individuals to develop existing skills and explore new interests. Encourage services users to express their views, make choices and have an active role in deciding how they spend their time. Support individuals to build confidence, independence and self esteem through meaningful activities and experiences. Ensure activities are accessible and adapted to meet individual needs, abilities and preferences.
Learning & Activity planning – Plan, organise and deliver a varied programme of learning, recreational, creative, social and community based activities. Develop activities both within the centre and in the wider community. Introduce new ideas and opportunities based on the interests and aspirations of the service users. Think creatively and ‘outside the box' to identify new ways of engaging individuals. Provide opportunities for service users to learn practical and life skills which can contribute towards greater independence. Encourage service users to try new experiences while ensuring appropriate support and risk management is in place. Review activities regularly to establish what individuals have gained from their participation and how opportunities can be developed further. Maintain accurate records of activities, participation and outcomes in accordance with the organisations procedures.
Community engagement & external partnerships – develop positive working relationships with local organisations, community volunteering groups, education and training providers, along with other external agencies. Liaise with external organisations to arrange appropriate learning sessions, workshops, activities and community opportunities for service users. Identify new organisations and opportunities that could benefit the service users. Represent the organisation professional when working with external partners and members of the wider community. Identify suitable volunteering opportunities that reflect the interests, abilities and aspirations of the service users. Build relationships with local volunteering organisations, charities and community groups. Liaise with external organisations to arrange and coordinate volunteering opportunities. Help individuals develop transferable skills such as communication, teamwork, time keeping, responsibility and confidence. Work collaboratively with colleagues to resolve any barriers or concerns.
Risk management & Safeguarding – Complete and contribute to appropriate risk assessments for activities and community visits. Ensure activities are planned with appropriate consideration of health, safety, safeguarding, accessibility, staffing, equipment, and individual support needs. Follow the organisational safeguarding, health and safety, incident reporting and risk management procedures. Ensure risk assessments and activity plans are reviewed when circumstances change.
Planning & resources – Plan activities and opportunities in advance, ensuring appropriate resources, staffing, transport are available. Manage activity resources responsibly and within agreed budgets. Coordinate activity programmes effectively. Be prepared to adapt plans when required while maintaining a safe and person centred approach.
Person specification:
Experience of working with people in a care, support, education, community activities, learning or similar environment
Experience of developing positive relationships with individuals and understanding their interests, strengths and goals.
Experience of planning and organising activities, sessions, events or projects.
Ability to communicate effectively with a wide range of people
Ability to work independently, use initiative and manage competing priorities.
Good organisational and forward planning skills
Ability to complete risk assessment and identify appropriate measures.
Ability to plan and resource effectively
Ability to maintain accurate records and communicate information clearly
We are looking for someone who :
Is approachable and able to build rapport quickly and respectfully
Is enthusiastic about helping people learn, develop, and try new things
Is creative and enjoys finding imaginative solutions and new opportunities
Takes initiative rather than always waiting to be asked.
Is adaptable and able to respond positively when plans change
Is confident communicating with service users, colleagues, and external organisations.
Is enthusiastic about community engagement and helping people become more connected to their local community.
Can combine enthusiasm and spontaneity with appropriate professional boundaries and safe working practices
Adullam offers the following benefits:
Salary £27,475.50 per annum dependent on experience for 37.5 hours per week,
Competitive Annual Leave (25 days annual leave plus bank holidays, with an additional 2 days awarded annually for full attendance – prorated for part-time employees)
Training and career advancement
Discounted Goods and services
Group Personal Pension Plan
Access to Thrive app
Access to Medicash
Access to Blue Light Card
Life Assurance (4x Basic annual salary from the start of employment)
Multidimensional wellbeing programmes and family-friendly policies for staff
Refer a friend policyWe are passionate about actively encouraging applicants from all cultures, backgrounds, and identities. We are committed to treating our teams fairly and with respect, irrespective of their background, disability, or any other protected characteristic and this starts with our recruitment process.
Adullam Homes Housing Association Ltd. is committed to safeguarding and promoting the welfare of children, young people and adults accessing our services. We expect all staff, volunteers, and workers to share this commitment. As part of our commitment to safer recruitment, the successful candidate will be subject to an Enhanced with Barred List Adult Only DBS check, scrutiny of employment history, satisfactory pre-employment checks and robust references checks.
Please note applicants must be authorised to work in the UK as we are unable to provide Visa sponsorships.
We reserve the right to close this vacancy early and/or make an appointment before the advertised closing date if a suitable candidate is identified.
Adullam Homes Housing Association was created in 1972 to support vulnerable individuals and households. From the simple beginning of a single property in Birmingham, Adullam has expanded into new geographical locations and developed new services.
Over the years it has introduced and run innovative projects to offer tenants, residents and service users opportunities for housing, support, education and training.
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