Administrator - Guildford
£30,000 per annum
Our client is seeking an organised and customer-focused Administrator to support prospective families throughout the admissions process. This role combines relationship management, administration, and customer service, ensuring a seamless experience from initial enquiry through to enrolment.
Company Benefits:
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Competitive pension scheme.
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Life assurance and employee assistance programme.
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Free parking.
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Ongoing training and professional development opportunities.
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Cycle-to-work scheme.
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Private health plan.
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Personal Accident Insurance.
Key Responsibilities:
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Manage applications and admissions records.
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Act as the main point of contact for prospective families.
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Provide excellent customer service and guidance throughout the admissions journey.
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Coordinate admissions activities, events, and communications.
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Maintain accurate data and ensure compliance with processes and deadlines.
Experience and Skills Requirements:
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Previous experience in an administrative, admissions, customer service, or office-based role.
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Proven ability to provide a high level of customer service and build positive relationships with clients, customers, or stakeholders.
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Experience managing multiple tasks and deadlines in a fast-paced environment.
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Strong written and verbal communication skills, with the ability to produce professional correspondence and communicate confidently over the phone.
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Competent user of Microsoft Office and CRM/database systems.
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Highly organised with excellent attention to detail and a proactive approach to problem solving.
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Educated to A-Level standard or equivalent.
If you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted
