You'll become an expert in our products and services, but more importantly, you'll learn how to understand people and find solutions that work for them.
Forget what you've heard about sales
Let's clear a few things up.
"It's cold calling"
Not here.
All calls are incoming from existing EE customers. You'll focus on understanding their needs and helping them find the right solution.
"It's hard selling"
Definitely not.
Customers are already interested in our products and services. Your role is to listen, understand what's important to them and help them make informed choices.
"It's all about targets"
There are targets, and many of our people genuinely enjoy the challenge. But success here isn't just about numbers. It's about building trust, solving problems and creating great customer experiences.
You'll probably love this role if...
You enjoy talking to people
You've worked in retail, hospitality or customer service
You enjoy achieving goals and being rewarded for success
You're naturally curious and enjoy learning new things
You like helping people find solutions
You're enthusiastic about technology and keeping connected
You thrive in a team environment where everyone supports each other
Many of our top performers joined us from retail, hospitality and other customer-facing backgrounds, bringing transferable skills that helped them succeed from day one.
Working Hours
We operate on a rotational shift pattern that offers variety and regular days off throughout the week.
Key benefits include:
No overnight working
Regular extended weekends and consecutive days off
Advance visibility of your shifts
Flexible time-banking options to support work-life balance
Why EE?
At EE, we're connecting people to the moments that matter most.
Every day, you'll help customers stay connected to friends, family, work, entertainment and the technology they rely on. In return, we'll provide the support, development opportunities and rewards to help you build a successful career.
Bring your energy, ambition and personality and we'll help you turn your potential into performance.
Apply today.
