Parts Advisor
Location: Heathrow
Salary: £31,000 + £15.00 shift allowance
Hours: 42.5 hours per week, Monday to Friday
Shifts: Rotating shifts - 06:00-15:00 / 11:00-20:00 / 08:00-17:00
Job Type: Full Time, Permanent
About the Role
Tru Talent is recruiting an experienced Parts Advisor to join our client's team in Heathrow.
This is an excellent opportunity for an experienced automotive Parts Advisor to join a busy and professional parts department, providing excellent customer service while supporting technicians and ensuring the smooth running of the operation.
The ideal candidate will have strong automotive parts knowledge, excellent communication skills and previous experience within a dealership or automotive environment.
The Role of the Parts Advisor:
Provide excellent customer service to retail, wholesale and internal customers
Assist technicians with identifying and sourcing the correct parts
Answer telephone enquiries and assist customers with their parts requirements
Check, order, receive and manage stock
Track incoming and outgoing parts accurately
Source parts from alternative suppliers when required
Ensure all parts are correctly billed and payments are processed
Package and return parts to manufacturers
Use parts manuals and systems to identify the correct parts
Maintain an organised and efficient parts department
Work closely with the wider team to keep customer vehicles on the road
Requirements
Essential:
Previous experience as a Parts Advisor or within an automotive parts environment
Strong knowledge of vehicle parts and parts operations
Excellent customer service and communication skills
Computer literate and confident using technology
Ability to work in a fast-paced environment
Strong organisational skills and attention to detail
Previous experience using Kerridge/Autoline or similar systems is desirable
Benefits:
23 days annual leave plus Bank Holidays
Additional day off for your birthday
Pension scheme
Manufacturer and in-house training
Career development and progression opportunities
Employee Assistance and wellbeing programmes
Enhanced maternity and paternity policies
Long service recognition
Click 'Apply Now' to take the next step in your career.
INDTTT
