At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees.
Over the last 30 years, Touchstone have identified different opportunities that have shaped our development. As part of the wider Places for People Group, we offer professional property management and create the best experience for our customers.
So, what are you waiting for? Join a Community that cares about you!
More about the team
We are now recruiting a Property Manager to join our Glasgow Team. Reporting to the Operations Manager, this is a great opportunity to join a growing area of the business.
This role is based at Touchstone Glasgow working Monday to Thursday 9am – 5.00pm and Friday 9am – 4pm. After an initial period of training (2-4 weeks), this role offers hybrid working with at least 2 days based in the office. Site visits will be required
More about your role
You will provide day-to-day support for your customers, being the first point of contact for customer enquiries and complaints. You will work with the Operations Manager to resolve formal complaints and manage property repairs.
It is essential that the highest level of service is provided to both internal and external clients. Your role will involve managing and working with other internal teams to manage processes and documentation
For more information, please download our job profile available on our website.
At Places for People, we are committed to a safe working environment so a basic DBS check is mandatory.
More about you
Customer Service Experience is essential for this role, ideally face-to-face alongside knowledge of IT packages such as MS Word and Excel along with the ability to multitask.
Experience & Skills
- Customer Service experience is essentia
- Good IT skills,
- Excellent communication skills,
- Stakeholder engagement/ management,
- Able to multi-task
- Property management experience would be beneficial, but is not essential
- Full driving licence and access to own vehicle is desirable
The benefits
We are a large diverse and ambitious business, which will give you all the challenge you could wish for.
We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:
- Competitive salary, with a salary review yearly
- Training and development
- Extra perks including huge discounts and offers from shops, cinemas and much more
