Your new company
An established and successful organisation is looking to appoint an experienced Credit Controller to join its finance team. The business offers a supportive working environment and an opportunity to develop broader finance and accounting experience over time.
Your new role
You will take responsibility for managing a portfolio of customer accounts, helping the business maintain healthy cash flow and ensuring outstanding balances are collected efficiently.Building positive working relationships will be central to the position. You will communicate regularly with customers, resolve account queries and work closely with colleagues across the business to prevent unnecessary payment delays.
Your responsibilities will include:
Proactively contacting customers by telephone and email regarding outstanding invoices
Managing customer accounts and agreeing appropriate payment arrangements
Allocating incoming payments accurately against customer accounts
Investigating and resolving invoice and account queries
Maintaining accurate credit control records and customer information
Reviewing aged debt and identifying accounts requiring further action
Supporting the assessment and administration of new credit accounts
Producing regular debtor information and updates for the wider finance team
Working collaboratively with internal departments to resolve payment issues
Supporting general finance and month-end activities as your knowledge of the role developsWhat you'll need to succeed
You will ideally have previous experience within credit control, debt collection, accounts receivable or a finance administration position.
You will also be able to demonstrate:
Confident and professional telephone and email communication skills
The ability to discuss overdue payments firmly but diplomatically
Strong organisation and workload-management skills
A proactive approach to resolving problems and customer queries
Good attention to detail and a commitment to accuracy
The ability to build effective relationships with customers and internal colleagues
A willingness to learn and develop broader finance skillWhat you'll get in return
You will join a supportive finance environment where you can take ownership of the credit control function while developing additional accounting knowledge and experience.The organisation is particularly interested in someone who wants to build a longer-term career within finance rather than focus solely on debt collection.Further details regarding the salary and benefits package will be discussed during the application process.
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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