Operations Assistant
Ringwood - relocating to Westbourne, Bournemouth at the end of October
£32,000 - £35,000 DOE
TeamJobs is working with a growing business looking for an organised and proactive Operations Assistant / Administrator to join their busy Head Office team.
This is a varied position where you'll play an important part in keeping day-to-day operations running smoothly, supporting customers, internal teams and field-based engineers.
The role is currently based in Ringwood, with the company relocating to Westbourne, Bournemouth at the end of October, so applicants will need to be comfortable with both locations.
The Role
Working closely with the Operations Manager and wider office team, your responsibilities will include:
Acting as a first point of contact for customer enquiries by telephone and email
Logging, tracking and coordinating reactive and planned maintenance jobs
Supporting the scheduling and planning of regional field engineers
Keeping job records, client notes and operational information accurate and up to date
Processing completed jobs and supporting invoicing administration
Managing relevant compliance and operational documentation
Liaising between customers, office teams and field engineers to provide updates
Supporting wider administrative tasks across the business
Helping resolve day-to-day operational issues and ensuring jobs progress efficiently
What We're Looking For
We're looking for someone who enjoys working in a busy, fast-paced environment and is confident juggling different priorities.
Ideally, you'll have:
1-2+ years' experience within administration, customer service, operations or logistics
Strong telephone and email communication skills
Excellent organisation and time-management skills
Confidence managing multiple tasks and changing priorities
Good Microsoft Office skills, including Word, Excel and Outlook
Experience using CRM, scheduling or job-management systems
Strong attention to detail and a proactive approach to problem-solving
Experience within property maintenance, facilities, construction, engineering or another field-service environment would be particularly beneficial, but isn't essential.
What's On Offer?
£32,000 - £35,000 salary, depending on experience
Full-time, permanent position
Free on-site parking at the current Ringwood office
Career progression and professional development opportunities
Friendly and supportive working environment
Opportunity to join a growing business at an exciting stage of its development
Interested?
Apply today or contact Lucy at TeamJobs for a confidential conversation and further information..
TJCOM
