Housing Officer
Location: Bristol, BS1
Contract: Temporary, initially 3 months
Hours: 37 hours per week
Positions: 3
Working pattern: Hybrid – office, onsite and home working
Driving licence: Required – pool car available
DBS: Standard DBS required
About the Role
We are looking for an experienced Housing Officer to join a busy Tenancy Management Team.
You will manage a designated housing patch, overseeing tenancies from start to finish and providing support to tenants to help sustain their tenancies.
The role will involve dealing with tenancy breaches, anti-social behaviour, hate crime, complaints and complex housing matters, while working closely with tenants, colleagues and partner agencies.
Key Responsibilities
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Manage a designated patch of tenancies and housing sites.
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Manage and prioritise a varied caseload.
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Deal with tenancy breaches, ASB and hate crime.
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Identify tenant support needs and make appropriate referrals.
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Handle complaints and complex enquiries.
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Work with residents, partner agencies and other professionals.
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Attend multi-agency meetings, case conferences and resident groups.
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Maintain accurate housing and case-management records.
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Support initiatives to improve local communities and housing estates.
About You
You will have previous experience within housing, public-sector or third-sector services, along with an understanding of tenancy management and relevant housing legislation.
You will also have experience managing caseloads or a designated patch and working effectively with tenants, partner agencies and colleagues.
A CIH or equivalent housing qualification is desirable but not essential.
Apply Now
If you are an experienced Housing Officer looking for a temporary opportunity in Bristol, we would like to hear from you.
Apply now to be considered for this role
