Commercial & Residential Viewing Agent

CV-Library • Glasgow, City of Glasgow • 2d ago

Role Overview

Century 21 Scotland is seeking a mature, professional Viewing Agent to support both our commercial and residential divisions. This role suits someone with strong people skills, a calm and reliable nature, and the confidence to represent an international brand while managing client interactions, viewings, and property sourcing activities.

Key Responsibilities

Client Engagement & Lead Management
Follow up on incoming leads promptly and professionally.
Build rapport with prospective tenants.
Maintain organised records of enquiries, viewings, and outcomes.
Viewings & Property Presentation
Arrange and conduct commercial and residential property viewings.
Present properties clearly, highlighting key features and addressing questions.
Ensure a positive viewing experience that reflects Century 21’s global standards.
Property Sourcing & Market Awareness
Assist with sourcing suitable properties for clients based on their requirements.
Support the acquisitions team where required.
Open Days & Events
Plan, coordinate, and host open days for new developments or high‑demand listings.
Negotiation & Heads of Terms
Support the negotiation process between landlords and tenants.
Assist in agreeing Heads of Terms and ensuring all parties understand key conditions.
Liaise with internal teams to progress deals smoothly.

Skills & Experience

A mature, grounded individual with excellent interpersonal skills.
Previous experience in property, lettings, or customer‑facing roles is beneficial.
Strong organisational ability and confidence managing multiple appointments.
Professional communication style and ability to represent an international brand.
Comfortable working independently and taking initiative.
Full UK driving licence required.