Field Service Engineer
Job title: Field Service Engineer
Location: South London
Salary: Up to c£37,000 (OTE) pa. Up to c£31,000 pa basic + up to £500 per month in incentives + vehicle
Hours: Monday to Friday (40 hour week), no required weekend work
Job Purpose
This is an exciting opportunity to join a leading name within the drinking water dispensers, as we are currently seeking a Field Service Engineers to cover South London. Some additional travel may be required.
With over 90,000 homes served, being a Field Service Engineer in this role isn’t just about taking care of the equipment, it is about giving the customers great service every day.
Key Responsibilities
• Be the face of the company for our customers demonstrating outstanding customer service including good personal appearance and great communication skills
• Prepare and install WaterBars (water dispense equipment) in a variety of different environments including commercial businesses, government establishments and peoples’ homes
• Carry out routine servicing to our range of equipment to company standards and to the satisfaction of the customer.
• Carry out competent fault finding and diagnostic tests on our equipment, repairing faults that are identified on the customer’s premises
• Ensure all work is carried out safely, tidily and to a high standard
• Pass on any great sales opportunities to the right team
• Responsible for maintaining your company vehicle, ensuring it is clean, tidy and roadworthy at all times
Person Specification
Competencies
• Self-motivated and happy to work on your own
• Excellent communication and customer relation skills are essential in this customer facing role
• Punctual, reliable with a desire to provide excellent customer service
• Duties will include lifting and carrying weights of up to 20kg
Qualifications and Experience
• Experience as a Field Service Engineer
• Full clean driving licence
• Any experience/ understanding of plumbing, white goods, or the water dispenser industry (EDWCA) would be beneficial, full training will be given
• Familiar with mobile technology and email
If you feel this is a good match for your skills and experience and is a role you could make a positive impact in, we look forward to hearing from you. Please get in touch for further information
