Sales Administrator / Sales Co-ordinator
Location: Southam
37.5 Hours per week
Salary: £25k to £27k per annum (Depending on experience)
About the Role
We are seeking a motivated and organised Sales Administrator / Sales Co-ordinator to support our Client's growing sales team and help deliver an outstanding customer experience.
This is an excellent opportunity for an ambitious individual looking to build a long-term career in sales. Initially, the role will focus on sales administration, customer support, lead management and sales co-ordination activities. As experience, product knowledge and commercial skills develop, the successful candidate will have a clear progression path into a Sales Executive role.
We are looking for someone with great communication skills, strong attention to detail and a genuine desire to develop within a sales environment.
Key Responsibilities
Sales Support & Administration
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Provide administrative support to the sales team.
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Prepare and issue customer quotations, proposals and sales documentation.
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Process customer enquiries and ensure timely responses.
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Maintain accurate records within the CRM system.
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Update sales reports, customer databases and pipeline information.
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Support the management of customer accounts and ongoing opportunities.
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Assist with order processing and liaise with internal departments to ensure smooth project delivery.
Customer Service & Relationship Management
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Act as a first point of contact for customer enquiries (Website/Social Media/Phone)
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Build positive relationships with customers and suppliers.
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Ensure customer information is kept accurate and up to date.
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Follow up quotations and customer enquiries to generate opportunities.
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Assist the sales team in maintaining high levels of customer satisfaction.
Business Development Support
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Research potential customers and market opportunities.
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Identify and qualify new leads.
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Book appointments for the sales team where appropriate.
Team Support
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Work closely with sales, operations and management teams.
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Attend team meetings and contribute ideas for process improvements.
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Support exhibitions, events and customer visits when required.
Skills & Experience
Essential
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Previous experience in an administration, sales support, customer service or co-ordination role.
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Excellent organisational and time management skills.
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Strong attention to detail and accuracy.
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Confident verbal and written communication skills.
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Good IT skills, including Microsoft Office applications.
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Ability to manage multiple priorities in a fast-paced environment.
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Positive attitude and willingness to learn.
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Strong customer-focused approach.
Personal Attributes
We are looking for someone who is:
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Ambitious and eager to develop a career in sales.
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Professional and confident when speaking with customers.
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Self-motivated, proactive, highly organised and dependable.
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A team player with a positive attitude.
Career Development
This role has been designed as a development position with a clear progression route into a Sales Executive role.
The successful candidate will receive training and support to develop into this role if it is something that they are keen to achieve in their career
**Sponsorship is not available so you must have the full right to work in the UK both now, and in the future
