Customer Service & Administration Assistant
Location: Office-based
Working Hours: Monday–Friday, 8:30am–5:00pm
Lunch: 1 hour
About the Role
We are looking for a reliable and organised Customer Service & Administration Assistant to join our team. This is an office-based role involving customer communication, general administration, and supplier invoice processing.
Key Responsibilities
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Answer incoming customer calls in a professional and friendly manner
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Make outbound calls to customers as required
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Handle customer enquiries and provide excellent customer service
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Complete general administrative duties
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Process and manage supplier invoices accurately
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Maintain accurate records and documentation
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Support the wider office team with day-to-day administrative tasks
About You
The ideal candidate will:
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Have excellent communication and telephone skills
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Be organised and able to manage multiple tasks
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Have good attention to detail
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Be confident using computers and office systems
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Have a professional and positive attitude
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Be reliable, punctual, and a strong team player
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Previous customer service or administration experience is desirable
Working Hours
Monday to Friday, 8:30am–5:00pm, with 1 hour for lunch.
If you are a friendly, organised individual looking for a stable office-based position, we would love to hear from you
