Description:
The Event Installer/Driver is a driving and customer service position, with an emphasis on reliability and determination. The responsibilities include operating box trucks and vans, safely loading and unloading gear, dropping off/picking up crews to event venues. The Driver will demonstrate safe driving skills, remain customer-focused, and display a strong work ethic.
Further responsibilities include setting and striking drape, furniture, and hardware at event venues, working with and as part of a team of installers. Workload varies from 0-30+ hours per week based on volume and availability. Installer will demonstrate strong leadership skills by taking the initiative, staying customer-focused, displaying a strong work ethic while on the jobsite and being able to execute consecutive events.
Benefits
Potential to go Full Time
Potential for overtime
401k Safe Harbor with Employer 4% match
Employee Referral Bonus Program
Eligible for annual increases based on performance
Opportunities for professional growth
Under the supervision of the General Manager and Operations Manager this position's responsibilities include:
Deliver and pick-up gear/crew to event venues
Preparation for daily scheduled activities both in the warehouse and on-site
Working with a Crew Leader and a team of Crew Members
Loading and unloading company vehicles at the warehouse and on jobsites
Set and strike drape and hardware at event venues
Completing warehouse tasks after on-site work is finished
Delivering outstanding customer service
Requirements:
Required Knowledge, Skills, and Abilities
Prior customer service-related job experience preferred but not required.
Understanding of hotel/convention docks
Ability to execute consecutive events while handling the associated stresses and challenges.
Can positively interact with team members and customers on a daily basis and be open to constructive criticism.
A great attitude and great customer service skills.
Can read, write, speak, and understand English fluently.
Must maintain a professional appearance, have reliable transportation, and be punctual.
Is able to problem solve and prioritize needs while on jobsites.
Is able to handle team dynamics, and customer service issues on a daily basis.
Workload varies from 0-30+ hours per week based on volume and availability.
Driver Requirements:
Possess a valid, unexpired driver’s license
Prior Box Truck / Van driving background and able to drive Quest light-duty vans.
Pass Quest-generated written and practical driving tests.
Submit to an annual driving record review (No DUIs, etc).
This position is required to pass a DOT physical and drug test. Must be able to pass written and practical driving tests.
Must be able to drive all company vehicles, including medium-duty trucks (such as 16' box truck).
Physical Job Requirements:
Ability to repeatedly lift 62 lbs and work on a step ladder without exceeding maximum weight allowance.
Ability to stand or walk for extended periods of time.
Mental Demands:
Problem solve and prioritize needs while on jobsites.
Do simple math calculations and think logically.
Analyze information and perform needed actions to fulfill duties.
Able to handle traffic stress, team dynamics, and customer service issues daily.
