About the Role:
Location: Saginaw, Michigan (On Site)
As a part-time Call Center Agent (CSR) at Morley in Saginaw, Michigan, you'll:
Lend a helpful hand and empathic ear to customers with general questions about their health insurance plans
Offer timely and accurate solutions through inbound and outbound conversations (including phone calls, chats, emails and other communications as needed) while keeping a positive and upbeat attitude
Why Apply
This is a great opportunity for you if you’re a senior, retiree, student or parent looking to earn extra income on your own time!
Schedules are flexible around your work, school or family obligations.
You'll be equipped with paid training and phone scripts to ensure you are completely comfortable and ready to provide excellent customer service.
Location
This is an on-site position in Saginaw, Michigan. You'll work in a friendly, casual environment at our corporate office in Saginaw Township, close to shopping and restaurants. You’ll also have access to our free on-site workout facility and enjoy perks such as tickets to local events.
Questions Before You Apply?
Live chat with a Morley Talent Acquisition (TA) Specialist (careers.morleycompanies.com | chat hours: M-F 8 a.m. - 5 p.m. Eastern time; closed on some holidays | TA will respond to after-hours questions the next business day).
Skills for Success:
Excellent communication skills (spoken and written)
Computer navigation and basic typing skills
Eligibility Requirements
High school diploma or equivalent
Six or more months of customer service experience (previous call center work, retail, restaurant, fast food, hotel or any role where you interacted with customers)
Required to work on site in Saginaw, Michigan, daily
Able to work 24-30 hours per week and attend training
Center's hours of operation: 8:30 a.m. - 8 p.m. Monday through Friday (no weekends!)
Flexible work schedules
Must be able to stick to the schedule reliably, as some queues are time sensitive
Why Morley?:
About Morley
Our mission is to deliver extraordinary experiences.
We do this by leading with humility, embracing everyone, sweating the details and moving mountains (making the impossible possible) – for our Morley Family members and for the world-leading companies that partner with us.
Learn more about Morley from our associates' perspective. Visit https://morley.goodseeker.com/c/morley to view their stories.
We are an Equal Opportunity Employer and promote an inclusive, caring and respectful work environment. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.
As part of this commitment, we provide reasonable accommodations for those with disabilities. If you need reasonable accommodation to participate in the application or interview process, please contact talentacquisition@morleynet.com.
Thank you for your interest in Morley.
Notices
Morley utilizes E-Verify during onboarding for all hires. Click here to learn more about E-Verify: https://bit.ly/MorleyEverify and your right to work: https://bit.ly/MorleyRightToWork.
Click here to view Morley’s CCPA Notice for applicants in California: https://info.morleynet.com/ccpa.
Click here to view Morley's privacy policy: https://info.morleynet.com/morley-privacy-policy.
