We are recruiting a Administrator role for a small, friendly and growing block management company based in the Five Ways area of Birmingham, They are looking for a confident and organised individual to join their close-knit team.
This is a great opportunity for someone who enjoys being busy, likes variety in their day and wants to work somewhere where everyone knows everyone and your contribution genuinely matters.
The company manages a portfolio of residential properties and prides itself on providing a personal, professional service to its clients and residents. They’re a sociable, supportive team who work hard but also know how to have fun along the way.
About the Job
- Office Administrator
- Five Ways, Birmingham
- Up to £28K
- 9.00am-5.00pm Monday to Friday
What You'll Get
- Up to £28K
- 25 days annual leave + Bank Holidays + 3-4 extra days for Christmas shutdown
- Company pension scheme
Role and Responsibilities
- Ensure the follow up existing leads and stimulate new opportunities through effective calling techniques
- Generate appointments with existing contacts within the company database and discover new, extended contacts to target for visits
- Support the Telesales team with contact to lost /lapsed customers
- Direct prospects/leads to the field sales team
- Enter, update & maintain new customer information in the CRM system
- Proactively manage leads derived from digital marketing activity
- Support and drive the development of national & key accounts
- Identify opportunity for growth within specific sectors by understanding of competitors
- Work with Sales support team to ensure customers receive quotes and information in a timely manner
- Input into marketing campaigns and put prospecting plans in place
- Ensure all activity are entered and managed within the CRM system
- Diary management for appointment setting with sales colleagues
Requirements
- Highly organised with excellent attention to detail
- Confident communicating over the phone and by email
- Comfortable juggling multiple tasks and priorities
- A good team player who enjoys working closely with others
- Proactive and willing to take ownership of your workload
- Professional, approachable and friendly
- Comfortable using Microsoft Office and computer-based systems
- Someone who enjoys working in a smaller business where you can really make an impact
