Technical Sales Administrator
Construction Products - Manufacturer
5 days a week in the Heathrow Head Office - 37.5 hours per week
Office Accessible from Hounslow, Twickenham, Staines, Southall
£35,000 - £45,000 Basic Salary + Training, Benefits & Pension
Are you looking to offer best in class customer service and sales coordination?
Do you enjoy getting into the technical detail of how a product is actually made, not just how it's sold?If you've answered yes to both, this could be a brilliant opportunity for you. A role for an organised, detail-focused Technical Sales Administrator to join a small, close-knit team at the heart of the sales and production process, converting customer orders into accurate, production-ready information for the factory, while keeping customers and suppliers informed every step of the way.
Your Role as a Technical Sales Administrator:
Processing customer orders end-to-end, from initial enquiry through to dispatch, ensuring accuracy at every stage.
Converting order details into materials, sizes and components, and generating the production documentation (bills of materials) the factory team relies on to manufacture each order correctly.
Call handling and sales order processing, providing an excellent level of service to customers and addressing any concerns promptly.
Communicating lead times and order progress clearly to customers and internal colleagues.
Liaising with hauliers and suppliers to keep orders, deliveries and collections running smoothly.
Supporting stock control, including monitoring stock levels and helping to manage timely replenishment.
Maintaining accurate price lists, purchase orders and invoices.
Keeping the sales order system and records accurate, organised and up to date.
Working pattern: Monday to Thursday 8am - 4:30pm, Friday 8am - 3:30pm.Ideal background for the Technical Sales Administrator:
Previous experience in a sales administration role, ideally within a technical, mechanical, fabrication or manufacturing environment (essential).
Comfortable working with measurements, quantities and material calculations - thinking in materials, cut lengths, components or bills of materials rather than just quantities on a screen.
Experience generating technical or production documentation, such as bills of materials, cutting lists or works orders, is a strong advantage.
Excellent working knowledge of Microsoft Office, particularly Word, Excel and Outlook.
Experience with a sales ordering or ERP system.
Able to prioritise day-to-day tasks and manage your own workload with minimum supervision, while collaborating well within a small, close-knit team.
Excellent verbal and written communication skills, confident liaising with customers and suppliers.
Highly organised, with excellent attention to detail and the ability to multi-task.
Commercially astute with a friendly, non-starchy customer service focus.
Must have the right to work in the UK without sponsorship.The Company recruiting for the Technical Sales Administrator:
This well-respected manufacturer of construction products works with a wide portfolio of clients across the construction, automotive and furniture industries.
Part of a premium worldwide brand for polymer-based innovations and systems, with more than 20,000 employees across 170 locations worldwide.
Having a truly international footprint, they are looking to strengthen a small, close-knit in-house team based at their Heathrow office.
A well-established, privately held group offering the stability and career development of a global brand alongside the hands-on variety of a smaller operation.The Package for the Technical Sales Administrator:
£35,000 - £45,000 basic salary, depending on experience.
Ongoing training and career development.
Competitive benefits package
20 days holiday + stats.Please apply for this job online if you are interested and feel you fit the above criteria.
John is the main point of contact for the role
