Customer focused Engineering Stores Apprentice
Sherburn (On client site) | 🕒 Full Time | 🎓 Apprenticeship Opportunity
Kick-start your career in the engineering sector
Hayley Dexis is the largest independent distributor of engineering products and consumables in the UK. We currently employ over 1,300 people who continue to be a cornerstone of our business and are fundamental to providing industry-leading customer service.
Hayley Dexis is looking for a Customer-Facing Engineering Stores Apprentice to join our onsite team supporting a busy manufacturing environment in Sherburn.
This is not your typical warehouse role — it’s an exciting opportunity to start a long-term career in engineering stores, procurement, and operations, working directly with engineers and site teams where your work has a real impact.
About the role
You’ll be based onsite at a customer’s facility, working in a customer-facing engineering stores environment. You’ll play a key role in making sure critical machine parts and components are available when needed — helping to keep operations running efficiently and reduce downtime.
This is a hands-on role where you’ll learn how stores, engineering, and customer service come together in a real working environment.
Successful candidates will undertake an apprenticeship in Customer Service. The level of qualification will depend on what current level of qualification you have achieved already.
What you’ll learn and do
Deliver excellent customer service, building relationships with engineers and site teams
Manage and organise engineering parts and machine components
Support the procurement and ordering of critical spares
Balance stock availability with cost control and efficiency
Maintain high standards through continuous improvement
Carry out key stores duties such as goods in, stock checks, and organisation
What you’ll gain
This role is designed as a career pathway, not just an apprenticeship.
Real-world experience in a customer-facing engineering environment
A recognised Customer Service apprenticeship
Clear progression into permanent and senior roles
What we’re looking for
We’re looking for someone who is motivated, hands-on, and eager to start building a career in a customer-facing engineering environment.
A natural customer service mindset with good communication skills
Confident working with people and building positive relationships
A willingness to learn and get stuck into a hands-on role
Good attention to detail and problem-solving skills
An interest in the sector
Reliable, enthusiastic, and keen to build a long-term career
GCSEs (or equivalent), including English and Maths
Basic IT skills (e.g. Microsoft Office)
Able to travel to site and be based locally
No prior experience needed — just a great attitude and willingness to learn.
Why join us?
A genuine career pathway, not just a job
Supportive team with responsibility from day one
Ongoing training and development
Salary of £16,640 + funded apprenticeship
23+ days holiday + bank holidays
The recruitment process
Process:
In addition to your CV. Please submit a covering letter detailing why you are interested in this apprenticeship and what you can bring.
Initial Screening – Ongoing throughout advertising window.
Online assessment
Video Interview with our Early Careers team
Face to face final stage interview at our Normanton office
Finally...
We know sometimes you might feel that you don't meet the criteria or have a question you would like to ask - we're here to help so please ask us! You can contact us here;Â (url removed)Â
We aim to get back to everyone that applies and are super keen to speak to talented people for upcoming positions.
Please inform our careers team if you require any adjustments throughout the recruitment process.
Click ‘apply’ now to become our Engineering Stores Apprentice and join the team Onsite in Sherburn
