Job Title: Customer Service Advisor
Location: Burton on trent
Pay Rates: £12.71 per hour
Shift Patterns: Mon-Thu 8:00-17:00, Fri 8:00-16:30 (1‑hour unpaid lunch)
Driving licence required
Our client is seeking a confident and proactive Customer Service Advisor to join a small, friendly team based in their burton branch. This is a fantastic opportunity for someone with strong customer service experience who enjoys a varied role and is comfortable communicating with both businesses and end customers.
This role is Temporary to Permanent
Key Responsibilities
Handling inbound customer enquiries via phone and generic email inbox.
Providing excellent business-to-business and end‑customer support.
Managing orders and queries through an online marketplace portal.
Working collaboratively within a small, supportive team.
Ensuring accurate information is provided and issues are resolved efficiently.
Driving between sites - mileage is covered 45p per mile.
What We're Looking For
Previous customer service experience (office-based preferred).
Strong communication skills and a professional telephone manner.
Ability to work well in a small team environment.
Confident using online systems and portals.
Full UK driving licence and willingness to travel to Burton-on-Trent.
To be considered for this Customer Service Advisor role please click "Apply" to be considered or please call (phone number removed) for more information.
Oliver Rae is an Established Recruitment Business with offices based in Walsall and Halesowen. We supply Temporary and Permanent Staffing to a range of sectors.
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