Internal Sales Administrator
Imperial Recruitment are delighted to be working in partnership with Walker Filtration on a retained basis to recruit an Internal Sales Administrator.
This is an excellent opportunity to join a well-established and respected manufacturing business, supporting key customer accounts while delivering exceptional customer service in a fast-paced sales office environment.
The Role
As an Internal Sales Administrator, you will play a key role in managing customer accounts, processing sales orders, coordinating with internal departments, and ensuring customers receive a professional and efficient service from enquiry through to delivery.
Key Responsibilities
- Processing customer orders and maintaining accurate records
- Managing customer accounts using the CRM system
- Liaising with planning, production and operations to meet delivery schedules
- Handling customer enquiries and resolving issues promptly
- Producing reports and monitoring customer order books
- Updating customer pricing agreements and product lead times
- Supporting continuous improvement projects within the sales office
About You
- Previous customer service or internal sales administration experience (minimum 2 years preferred)
- Strong communication and organisational skills
- Excellent attention to detail and ability to manage multiple priorities
- Proficient in Microsoft Office, particularly Excel
- A proactive, customer-focused approach with excellent relationship-building skills
Company Benefits
- Company Pension
- Death in Service
- Employee Assistance Programme, including trained Mental Health First Aiders and an on-demand GP service
- Eye test vouchers and annual flu jab
- Onsite gym membership for just £4 per month
- Cycle to Work Scheme
- Enhanced maternity and paternity support
- Christmas Savings Club
- Opportunities for professional growth and development
- A vibrant and fully inclusive workplace culture
If you're an organised and customer-focused administrator looking to join a leading manufacturing business, we'd love to hear from you. Apply today or contact Imperial Recruitment for a confidential discussion
