This trainee role within an IT Support company offers a structured introduction to IT support and digital customer service. You will help support business users with everyday IT issues while building the foundation for a long-term career in the IT sector.
Duties:
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Act as first-line support for IT-related queries
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Assist users with basic troubleshooting of hardware and software
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Update and manage support tickets
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Communicate clearly with customers and internal teams
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Learn IT support tools and best practices
CANDIDATE REQUIREMENTS
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Interest in IT, technology, or digital careers
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Confident communication skills
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Basic IT knowledge or personal use of technology
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Reliable, punctual, and eager to learn
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No previous IT experience required
