Role: Customer Service Executive
Location: Central Milton Keynes (Hybrid Working)
Hours: Full Time, Monday to Friday, 9:00am – 5:00pm (37.5 hours per week)
Salary: £14.77 per hour
⚠️ Please Note
To be considered for this role, you must be available for an immediate start and have previous customer service experience.
The Opportunity
An excellent opportunity has arisen for a Customer Service Executive to join our client's successful team on a long-term temporary basis, with the potential to become permanent for the right person.
Our client is a well-established organisation based in Central Milton Keynes, offering a professional, supportive and collaborative working environment. This is an ideal opportunity for someone who enjoys speaking with customers, resolving queries and delivering an exceptional customer experience.
Benefits
£14.77 per hour
Hybrid working
Monday to Friday office hours
Full training provided
Long-term temporary opportunity with the potential to become permanent
Key Responsibilities
Handling inbound customer enquiries via telephone and email
Providing a high level of customer service at all times
Resolving customer queries efficiently and professionally
Managing more complex enquiries with empathy and attention to detail
Updating customer records accurately
Working collaboratively with colleagues to achieve positive customer outcomes
Following company policies, procedures and compliance requirements
What We're Looking For
Previous experience in a customer service role
Excellent written and verbal communication skills
Strong problem-solving skills with excellent attention to detail
A positive, professional and customer-focused approach
Good IT skills and confidence using multiple systems
The ability to work effectively in a fast-paced environment
If you're available to start immediately and feel you'd be a great fit for this opportunity, we'd love to hear from you. Please apply with your most up-to-date CV.
MKTEMP
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