Belmont Recruitment are currently looking for an experienced Customer Service Advisor to join a Housing Association based in Chester on an ongoing temporary contract. This is a full-time role working 37 hours per week, Monday to Friday.
Key Duties:
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Deliver exceptional customer service, responding to enquiries and resolving issues by telephone, email and face-to-face where required.
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Build positive relationships with residents, customers and internal stakeholders.
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Provide administrative support to ensure services are delivered efficiently.
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Maintain accurate customer records and update internal systems in line with data protection requirements.
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Updating database systems with tenant information
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Sending out mailmerges
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Interrogating data
Requirements:
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Previous experience of working in a customer service environment
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Strong administration experience
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Ability to complete mailmerges and interrogate data
Please apply with an up to date CV ASAP if this role would be of interest to you
