We are looking for a friendly, organised, and proactive individual to join my clients team in a part‑time administrative and customer support role. This position is ideal for someone who enjoys helping others, managing varied tasks, and contributing to smooth daily operations.
Key Responsibilities
Customer Enquiries — Serve as the first point of contact for phone and email queries, providing professional and timely assistance.
Customer Support — Resolve questions where possible or escalate them appropriately while maintaining a positive, helpful attitude.
Record Management — Keep internal systems updated and ensure information is accurate and well‑organised.
General Administration — Assist with filing, data entry, and document handling.
Departmental Support — Provide ad hoc administrative help to other teams when required.
Requirements
Experience — Previous admin or customer service experience is helpful but not essential; full training is provided.
Communication Skills — Strong written and verbal communication abilities.
Microsoft Office — Comfortable using Word, Excel, and Outlook.
Multitasking — Able to prioritise tasks and manage time efficiently.
Professional Manner — Friendly, approachable, and confident when dealing with customers.
Attention to Detail — Accurate, thorough, and proactive in completing tasks.
INDEI (url removed)
