Are you an experienced Customer Care Technician with a background working within new build housing?
Approach Personnel are proud to be partnered with a regional new build housing developer, who are currently looking to hire a Customer Care Technician to join them on a permanent basis to work on sites across the Birmingham area. As a Customer Care Technician, you will be responsible for carrying out snagging tasks on properties still within their warranty period and ensuring a quality customer journey along the way.
What's in it for you?
What are we looking for?
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Experience in a similar role for a new build housing developer.
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Experience across multiple trades.
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Excellent customer facing experience.
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A solid background in Carpentry is neccessary.
Key Responsibilities:
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Attend to defects reported within the warranty period of purchasers and clients.
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Ensure works are completed to an excellent standard
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Liaise with homeowners and carry out effective back up cover to subcontractors.
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Be responsible for health and safety to both operative and the occupants of the property
