Clark James Recruitment are working with a highly regarded Estate Agency Brand.
Due to further growth within the business, our is client is looking to recruit a Pre Tenancy Administrator to join the Lettings team.
Role
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We are seeking a highly organised and detail-oriented Lettings Pre-Tenancy Administrator to support our lettings team in managing the pre-tenancy process from offer acceptance through to move-in.
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This role is crucial in ensuring a smooth, compliant, and efficient onboarding experience for both landlords and tenants.
Responsibilities
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Coordinate the pre-tenancy process from offer agreed to tenancy start date.
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Liaise with tenants, landlords, and third-party providers to progress applications.
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Arrange and monitor referencing, credit checks, and Right to Rent checks.
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Prepare tenancy agreements and ensure all documentation is accurate and compliant.
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Organise deposit registration and ensure funds are correctly processed.
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Schedule inventory reports and check-in appointments.
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Ensure all legal and compliance requirements are met prior to move-in.
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Maintain accurate records and update internal systems.
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Respond promptly to queries from tenants and landlords.
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Support the wider lettings team with administrative duties as required.
Experience
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Previous experience in lettings, property administration, or a similar role preferred however, not essential, previous administration experience is essential.
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Strong organisational skills and attention to detail.
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Excellent communication and customer service abilities.
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Ability to manage multiple tasks and meet deadlines.
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Good working knowledge of Microsoft Office and property management systems.
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Understanding of lettings legislation and compliance (desirable but not essential).
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Proactive and able to work independently.
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Professional and approachable manner.
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Strong problem-solving skills.
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High level of accuracy and accountability.
Package
***Please only apply for this position if your cv demonstrates previous administration experience
