Service Administrator
Client Snapshot:
Are you an organised and detail-oriented administrator looking for a rewarding role in the Social Housing sector?
Our client, a well-established organisation providing vital support services, is seeking a Service Administrator to assist in the smooth running of their operations. This is an excellent opportunity to contribute to meaningful work while enhancing your administrative expertise.
Vacancy Brief:
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Our client is seeking a Service Administrator on a Temp basis.
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This is a part-time vacancy, 30 hours per week
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Working pattern between Monday – Friday 9am – 5pm, with an occasional late from 1 – 9pm.
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Candidates pay rate is £13.01 PAYE or £16.75 Umbrella
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The role is location based, in Birmingham
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The role is subject to an Enhanced DBS as candidate will be handling sensitive data and may encounter vulnerable clients.
Key Responsibilities:
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Answer telephone enquiries, respond to requests, and take messages.
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Act as a key point of contact for the service, helping to increase referrals by liaising with internal departments and external partner organisations, promoting awareness of the service and the support it provides.
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Assist with “Youth Line” enquiries, providing initial information and signposting to relevant departments.
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Support the preparation of grant and bid applications, including presentations and submissions.
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Compile and produce statistical data and reports for internal and external use.
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Utilise various software packages (including Microsoft Office) to create high-quality reports.
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Prepare and distribute standard reports for committee meetings.
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Administer meetings, including agenda preparation, minute-taking, and document management.
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Organise events such as briefings, including venue arrangements, invitations, and catering.
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Provide secretarial support to the Service Manager and Team Leader, including diary management.
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Maintain appropriate stock levels for stationery and office equipment.
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Set up and maintain filing and archiving systems to keep documentation up to date.
What We’re Looking For:
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Previous experience in an administrative role.
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Strong organisational and communication skills. Proficiency in Microsoft Office (Word, Excel, Outlook, and PowerPoint).
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Ability to manage multiple tasks and prioritise effectively.
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Experience in compiling reports and handling data.
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A proactive and adaptable approach to work.
Office Administrator – Business Support Officer – Administrative Coordinator –
Service Coordinator – Clerical Officer – Office Assistant – Data Administrator –
Team Administrator – Executive Assistant – Project Administrator
