Davies are looking to recruit an experienced Liability Claims Handler to join our Casualty team based in Stoke. Your role will be to provide a quality claims service on behalf of clients and pro-actively handle claims in accordance with the insurer’s claims handling philosophy.
The team is responsible for handling liability claims on behalf of various insurers. Your role will be to provide a quality claims service on behalf of the insurer, handling EL/PL/Products claims from the cradle to the grave ensuring claims are handled on a proactive basis in accordance with the insurers claims handling philosophy.
What will your day look like:
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To establish if cover is in place for the claim.
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To record all claims on the digital claims handling system.
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To investigate all liability claims either from the desk or by instructing loss adjusters.
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To make the decision on liability.
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To negotiate settlement of the claim.
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To ensure compliance with all legal timescales and client SLA’s.
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To build relationships with external clients and stakeholders.
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Experience of policy wording and terms and conditions.
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Knowledge of insurance and the insurance market.
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Knowledge of how to value an injury claim.
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Knowledge of reserving philosophies.
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Knowledge of Civil Procedure Rules and the Claims Portal
Knowledge and Abilities:
This role would suit candidates who have experience in handling any type of injury claims and have experience of working in an insurance and/or legal environment would be expected
Other desirable attributes include:
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Good communications skills at all levels
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Excellent customer service.
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The ability to work as part of a team.
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Must be able demonstrate adaptability and flexibility.
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Good planning and organisational skills.
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Good IT skills
