Administration Assistant
Responsibilities
- Answer incoming calls and respond to customer emails in a professional and timely manner.
- Schedule appointments and manage engineers' diaries.
- Chase outstanding payments and assist with general account administration.
- Update and maintain accurate customer records.
- Support the Office Manager with day-to-day administrative tasks.
- Use Commusoft to manage bookings and customer information (full training will be provided).
Skills & Attributes
- Excellent communication and customer service skills.
- Strong organisational skills with a high level of attention to detail.
- Proficient in Microsoft Outlook, Word and Excel.
- Previous administration experience is preferred but not essential.
- Experience using Commusoft or similar scheduling software would be advantageous, although full training will be provided.
- Ability to work independently and manage multiple tasks effectively.
- Positive, reliable and professional approach to work.
What We Offer
- Part-time working hours: Monday, Tuesday and Friday, 9:00am – 2:30pm.
- Full training provided.
- Friendly and supportive working environment.
- Opportunity for additional hours in the future as the business grows
