Ready to roll?
We’re Wonderfield – part of Zensho Holdings (a $5.5bn global food powerhouse) – and we’re on a mission to bring better food to everyone, the Japanese way.
From sushi kiosks to restaurants and our fast-growing Snowfruit brand, we’re scaling fast—and we need someone who can get stuck in, coach teams, and raise the bar across our franchise network.
About You
You’re a hands-on coach who loves being in the action:
- Experience in food, retail, hospitality or franchise environments
- Confident delivering practical, on-the-job training
- Passionate about food quality, standards, and customer experience
- A natural people person—you build trust quickly and influence others
- Comfortable working across multiple locations in a fast-paced environment
- Proactive, solutions-focused, and always looking to improve
- Knowledge of food safety standards (qualification a bonus)
Key Responsibilities
- Visit franchised kiosks regularly and assess food quality, safety, and standards
- Deliver hands-on coaching and training—from sushi skills and knife work to operational excellence
- Support new Franchisees with onboarding and inductions, setting them up for success from day one
- Work side-by-side with teams to troubleshoot issues and improve performance fast
- Drive high standards in food safety, hygiene, and product quality
- Track progress and measure how training is improving performance on site
- Share feedback and insights with the wider team to strengthen our franchise network
- Collaborate with operations and other coaches to spot trends and drive continuous improvement
- Keep up with trends in sushi and fresh food to keep our offer exciting and relevant
We're proud to offer:
- Opportunity to grow your career alongside with us with available apprentice program
- Brilliant support services designed to enhance your physical, mental and financial wellbeing.
- Annual discretionary bonus subject to business and overall performance
- Discretionary Life Assurance
- Discretionary Income Protection
- Group Personal Pension
- Private Medical Cash Plan
- Bespoke reward platform including access to retail, cinema & gym discounts.
- 50% off your food every time you dine with us for you and 3 friends.
- Contribute towards our award-winning sustainability initiatives that delivers progress against 9 UN sustainability goals. We're committed to responsibly sourcing and all our seafood, therefore we only use source sustainable fish. All our packaging is recyclable and 80% of our packaging is already made from recycled plastic.
- Annual Awards ceremony celebrating our success and offering winning Managers free trips to Japan.
About us:
Come roll with us and be part of something big. Celebrate global success across:
- Over 1500 retail kiosks globally (YO!, Panku, Mai Taiko Snowfox & Bento)
