Lettings Service Assistant
📍 Coventry, West Midlands
💰 £18.88 LTD / £16.34 PAYE per hour
🕒 Full Time | 6 Month Contract
We are currently recruiting for a Lettings Service Assistant to join a busy and fast-paced housing team on an initial 6 month contract basis.
This is an excellent opportunity for someone with strong administration and customer service experience within social housing or property services who is looking to develop their experience within lettings and tenancy management.
The successful candidate will support the Lettings Team with a wide range of administrative, operational and customer-focused duties to ensure properties are let efficiently and services are delivered to a high standard.
Key Responsibilities
Providing day-to-day administrative support to the Lettings team
Responding to customer enquiries professionally and efficiently
Supporting tenancy administration including council tax notifications and utility management
Advertising available properties across relevant platforms
Processing referrals and supporting allocations activity
Reviewing Homeswapper applications and affordable rent assessments
Managing communal keys and fobs
Completing local authority and CORE returns
Maintaining accurate records, spreadsheets and housing data
Supporting compliance with safeguarding, equality and health & safety policiesRequirements
Previous experience within social housing, lettings, housing administration or property services
Strong organisational and administrative skills
Excellent communication and customer service ability
Confident using IT systems and maintaining accurate records
Ability to manage workloads and prioritise tasks effectively
Knowledge of housing processes, allocations or tenancy management would be advantageous
NVQ Level 3 or equivalent desirableThis role offers a varied workload within a supportive housing environment and would suit someone proactive, organised and customer focused.
📅 Shortlisting: 5th June
📅 Interviews: 9th June (Teams / in person)
For more information or to apply, please get in touch today
