We are looking for an organised and reliable Service Administrator to join our client based in Erith. This is a permanent office – based role in a small, busy team.
Key Responsibilities:
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Assist with updating company social media accounts
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Monitor drivers’ jobs and ongoing issues
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Check uplift, installation, and issue sheets are completed correctly and resolve any problems
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Monitor drivers’ phones and forward messages to the relevant person or deal with issues directly where possible
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Monitor support emails and respond or escalate where appropriate
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Maintain accurate records and update internal systems
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Provide general office and administrative support
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Liaise professionally with customers and operatives
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Answer incoming phone calls
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Check drivers’ weekend van usage
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Update postcode spreadsheets and carry out general data entry relating to driver routes
Requirements:
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Previous administration experience is essential
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Good knowledge of Microsoft Excel and Outlook
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Strong organisational and communication skills
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Ability to work independently and manage multiple tasks
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Training will be provided on in-house systems
Shift:
Monday to Friday. 8:00am – 4:00pm
Please note there is a dog in the office, so applicants should not be allergic to animal hair.
This role is for immediate start.
Due to high volume of applications, we will only contact suitable candidates
