Are you an organised, proactive administrator with a knack for keeping operations running smoothly?
We’re looking for an Aftermarket Administrator to join a well-established engineering business in Sheffield, supporting their busy service team and helping deliver a first-class experience to customers.
The Role
As Aftermarket Administrator, you’ll play a key role in coordinating service engineers and ensuring the efficient running of the aftermarket department. This is a varied position where no two days are the same, involving scheduling, quoting, order processing, and customer liaison.
Key Responsibilities
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Plan and coordinate daily activities for service engineers
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Process service contracts, breakdown requests, spares orders, and invoices
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Prepare and send quotes for parts and labour
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Maintain databases, spreadsheets, and stock records
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Prepare and chase new and renewal service contract quotes
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Handle incoming calls and customer enquiries professionally
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Schedule contract and urgent visits, liaising with engineers and customers
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Support sales through telesales and follow-up activity
About You
We’re keen to speak to candidates with:
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Experience scheduling a team of engineers
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Excellent communication skills and a professional manner
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Strong organisational ability and attention to detail
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A proactive, team-focused approach
What’s On Offer