Administrator
£25,200 (FTE), Harrogate, 8am-4pm / 9am-5pm, Mon - Fri, Training, Parking, 3 Month Temporary Contract.
Due to increased business levels this local manufacturing business has created a new Administrator role to support the schedulers and engineers across the country. This role would initially start on a 3 month temporary basis, with potential to become permanent for the right person. You will work in alongside a team of colleagues in fast paced environment.
The main purpose of this role is to liaise with engineers to manage their workload and speak with customers to communicate dates and times of their jobs and keep them updated, therefore you will need excellent customer service and organisational skills.
Administrator duties include:
Liaise with field engineers to arrange site visits across the UK
Manage the workload of a team of engineers, bookings jobs in
Deal with clients and customers by telephone and email to confirm and rearrange appointments as necessary
Coordinate all reports and data following the appointments, upload onto the appropriate database
Update customer portals with progress, outcomes and next steps
Deal with any customer enquiries
This Administrator role would suit someone who has worked as a scheduler, planner or coordinator previously or who has excellent organisational skills, strong customer skills and is able to prioritise your own workload.
Requirements:
Excellent customer service skills
A professional and friendly telephone manner
Ability to multi task
Good IT skills
An organised and methodical approach to work
Previous similar experience would be an advantage
Benefits include:
Temporary 3 month opportunity - immediate start - with potential to go permanent
£12.92 per hour initially
Free parking
Training provided
Please contact Nicola Wilson to discuss this or other similar roles.
Due to the volume of applicants for this Administrator role if we have not contacted you within 14 days you may not have been successful for this position but please feel free to give us a call to discuss similar roles.
Travail has been established since 1977 and has branches nationwide. Our Harrogate branch was opened in 1995 and has five specialist consultants who each deal with different market sectors.
Working closely with candidates from all market sectors we are confident in matching the right people for the right jobs.
Travail Employment Group Ltd is acting as an Employment Business in relation to this vacancy.
Thanks for your application. Due to the high level of responses we are currently receiving, whilst we endeavour to contact everyone, sometimes we are unable to. If you have not heard from us within 10 working days of making your application, please assume that you have been unsuccessful on this occasion
